Terms & Conditions

Legal Information and Terms of Service

These Terms and Conditions govern the use of this website and all transactions conducted with Nexus Global Trade Ltd. By using this website or placing an order, you agree to comply with these Terms.

Terms and Conditions

Please read these terms carefully before using our services or placing an order.

These terms are designed to explain our business process, buyer responsibilities, export conditions, and legal limitations in a clear and professional way.

Clear terms for international trade

Nexus Global Trade Ltd operates with transparency, compliance, and reliability. Our Terms help protect both our company and our clients during sourcing, documentation, logistics, and export transactions.

Full Terms

Terms that guide our export services.

The sections below outline how quotations, orders, compliance, freight, payment, and responsibilities are handled.

1. Company Information

Nexus Global Trade Ltd is a limited company registered in England & Wales.

  • Company Name: Nexus Global Trade Ltd
  • Company Number: 16670334
  • Registered Office: Office 1, Izabella House, 24–26 Regents Place, Birmingham, B1 3NJ, United Kingdom

2. Quotations and Orders

All quotations are provided based on the information available at the time of issue and are subject to confirmation.

  • Quotations are valid for eight days unless otherwise stated in writing.
  • Orders must be confirmed in writing before processing.
  • Orders are subject to acceptance, product availability, and verification by Nexus Global Trade Ltd.
  • We reserve the right to refuse or cancel orders that do not meet our compliance or export requirements.

3. Product Availability

Product availability may change due to supplier stock levels, manufacturer updates, market demand, or regulatory requirements.

  • We aim to provide accurate product information at all times.
  • Product packaging, specifications, or availability may change without prior notice.
  • Alternative products may be offered where requested items are unavailable.

4. Product Quality and Compliance

We source products from approved UK distributors and suppliers and take reasonable steps to ensure authenticity and compliance.

  • Products are checked for packaging integrity where applicable.
  • Batch details, expiry dates, and documentation may be verified before export.
  • The buyer is responsible for confirming that products meet import rules in the destination country.

5. Pricing and Payment

Prices are provided in quotations and may include product cost, documentation, freight, insurance, and other agreed charges.

  • Prices may change due to supplier pricing, freight costs, currency fluctuations, or documentation requirements.
  • Payment terms must be agreed before order processing.
  • Orders may not be dispatched until payment has been received or agreed payment terms have been satisfied.

6. Delivery, Freight and Risk

We arrange freight and delivery services through trusted logistics partners based on the agreed shipment terms.

  • Estimated delivery times are not guaranteed unless confirmed in writing.
  • Delays may occur due to customs, inspections, carrier delays, weather, or events beyond our control.
  • Risk and responsibility transfer according to the agreed shipment or trade terms.

7. Customs, Duties and Import Rules

International shipments may be subject to customs procedures, import duties, taxes, and local regulations.

  • The buyer is responsible for local import duties, taxes, and customs clearance unless otherwise agreed.
  • The buyer must ensure that products are legally permitted for import into the destination country.
  • Nexus Global Trade Ltd is not responsible for delays or refusals caused by destination-country regulations.

8. Cancellations and Returns

Order cancellation or return requests must be made in writing and are reviewed case by case.

  • Confirmed export orders may not be cancellable once sourcing, documentation, or freight arrangements have started.
  • Returns may not be accepted for perishable, regulated, or specially sourced goods.
  • Any approved return may be subject to restocking, transport, or administrative costs.

9. Limitation of Liability

Nexus Global Trade Ltd will not be liable for indirect losses, loss of profit, business interruption, or delays outside our reasonable control.

  • We are not responsible for supplier delays, customs delays, carrier issues, or force majeure events.
  • Our liability is limited to the value of the specific order giving rise to the claim, where legally permitted.
  • Nothing in these Terms limits liability where it cannot be limited under applicable law.

10. Buyer Responsibilities

The buyer must provide accurate information and ensure that all destination-country import requirements are understood before placing an order.

  • Provide correct company, delivery, and contact details.
  • Confirm product requirements clearly before order confirmation.
  • Ensure import permits, approvals, or registrations are arranged where required.

11. Privacy and Data Protection

We handle business and personal information in accordance with our Privacy Policy and applicable data protection requirements.

  • Client information is used for enquiries, quotations, order processing, documentation, and communication.
  • We do not sell personal data.
  • Further details are available in our Privacy Policy.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

  • Any disputes shall be handled under the jurisdiction of the courts of England and Wales.
  • If any part of these Terms is found invalid, the remaining sections will continue to apply.

Important Notice

By using our website or placing an order, you accept these Terms.

If you do not agree with these Terms and Conditions, please do not use this website or submit an order request.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

Updates to these Terms

Nexus Global Trade Ltd may update these Terms and Conditions from time to time. The latest version will always be available on this page.