Your Privacy and Data Protection

Your privacy is important to us. Nexus Global Trade Ltd is committed to protecting the confidentiality, security, and integrity of your personal information in accordance with applicable UK data protection requirements.

Our Privacy Commitment

We protect your information with transparency and care.

We are committed to protecting your personal information and explaining clearly how we collect, use, store, and protect your data.

Privacy-first business communication

We only collect information that is relevant to your enquiry, quotation, order, export documentation, or ongoing business relationship with Nexus Global Trade Ltd.

Policy Details

How we handle your data.

The sections below explain what information we collect, why we collect it, and how it may be used in our export business.

1. Information We Collect

We may collect personal and business information when you submit an enquiry, request a quotation, place an order, or contact us by email or through our website.

Name, company name, and contact details
Email address and phone number
Shipping and billing information
Product requirements or order details
Communication history related to your enquiry

2. How We Use Your Information

We use your information only for legitimate business purposes connected to our export services and client communication.

To respond to enquiries and quotation requests
To process orders and export documentation
To arrange logistics, delivery, and aftercare
To maintain business records and compliance files
To improve our services and communication

3. Lawful Basis for Processing

We process personal information where it is necessary for business operations, contractual requirements, legal compliance, or legitimate business interests.

Contractual necessity
Legal and regulatory obligations
Legitimate business interests
Consent, where required

4. Sharing Your Information

We do not sell your personal data. We may share relevant information only where required to complete export, compliance, logistics, or business support activities.

Approved suppliers and distributors
Freight and logistics partners
Customs, certification, or legal authorities
Professional service providers when necessary

5. Data Security

We take reasonable steps to protect your information against unauthorised access, loss, misuse, alteration, or disclosure.

Restricted access to business records
Secure handling of client information
Careful management of export documentation
Regular review of internal data practices

6. Data Retention

We keep personal and business information only for as long as necessary to fulfil the purpose it was collected for, including legal, accounting, and reporting requirements.

Enquiry records may be kept for follow-up communication
Order and export records may be retained for compliance
Unnecessary data is deleted or securely archived

7. Your Rights

Under applicable data protection laws, you may have rights regarding your personal information.

Request access to the information we hold about you
Ask us to correct inaccurate information
Request deletion where legally appropriate
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent

8. Cookies and Website Data

Our website may use basic cookies or analytics tools to improve performance, understand visitor behaviour, and maintain website functionality.

Essential website functionality
Basic analytics and performance monitoring
Improving user experience

Contact About Privacy

Questions about your personal information?

If you have questions about this Privacy Policy or want to exercise your data protection rights, please contact us.

Nexus Global Trade Ltd

Email: info@nexusglobaltrade.co.uk

Office 1, Izabella House, 24–26 Regents Place, Birmingham, B1 3NJ, United Kingdom

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. The latest version will always be available on this page.